why your website is one of the most important parts of your business
More and more consumers rely on making their purchases online because this helps them make a smarter decision and more options to choose from. In fact, according to a report from Statista, about $3,535 billion sales were made worldwide in this year alone.
If you want your business to become a successful and thriving in the digital marketing industry nowadays, you need to have a professional website — your website serves as your business’s backbone that supports all of your marketing efforts.
Let’s discuss why your website is one of the important parts of your business and its benefits.
Importance of a website for your business
Having a website increases your business’s visibility online — even if you own a start-up or small business, people would learn about you through searching online. Nowadays, people would first check products or services they need online before leaving the comfort of their home, or when they have limited time to visit a store.
If your website provides detailed information about a product or service, consumers would definitely choose what you have to offer — therefore, it is equally essential to ensure that your site provides complete information, good customer service experience, and it follows best practices in building a website.
Your website represents your business’s credibility through testimonials or reviews from your previous consumers — this gives your business more opportunities to show your potential customers why they should trust you and choose you amongst your competition.
Another thing to keep in mind is providing good customer service experience— when they feel valued and cared for, it most likely that positive feedback and word-of-mouth about your business would reach other people and this increases the chances of more repeat and new purchases.
Benefits of a website for your business
Having an e-Commerce store is more cost-effective compared to putting up a brick and mortar store — the latter is susceptible to inevitable occurrences which can hurt your budget such as damage caused by natural disasters, theft, leaving the lights on, leaving the air-conditioning on, the need to hire extra staff, and increase in rent.
A strategically developed website, on the other hand, can provide you numerous benefits and costing outlines that you can strictly follow.
A website offers convenience to consumers because they won’t have to drive for hours or get stuck in traffic to purchase items on a brick and mortar store. Smart businesses have realized and know that housing their products or services on their website would let their potential customers browse through the items they need — this lets them shop in without having to leave home or even while they are at the office.
In terms of marketing, having a website gives you the leverage to achieve goals because there are numerous effective and efficient digital marketing strategies to utilize. These marketing strategies are proven to increase brand awareness and profit.
4. Increase in sales
As mentioned above, having a website increases profits or sales. Imagine, without or fewer sales compared to the amount of money you spend on your business leads to business closure. Having an online presence allows you to sell your products or services 24/7 to whoever and whenever with almost no limitations — unless you run out of stock for a specific product — but thinking about it, it means it is a good problem to have because you are making sales.
Websites are accessible around the clock – 24/7. Unlike brick and mortar stores, hours are limited — think of yourself as a customer, putting all your efforts to go to the store to purchase items only to find it is already closed for the day. We’ve all been through that situation and we know how frustrating it can be at times. Since your website is accessible 24/7, potential customers can even check if the product they want to purchase has stocks or determine when is the next available schedule to set an appointment for your services.
Creating a professional-looking and running website are just two of the most important elements to put up a business that is up for success. A website gives you the advantage to gain online visibility, increase your profits, and achieve your goals.
To learn more about the importance of a website for your business, you can download our Web Development ebook.
If you’re looking to discuss further the importance of a website for your business, talk to one of our web development specialists now!